General Question
What types of printing services do you offer?
We offer a wide range of printing services, including business card printing, banner printing, packaging printing, sign printing, stationary printing, giveaway printing, sticker printing, decal printing, and much more.
How do I place an order?
You can place an order on our website by selecting the product you want, choosing the size, quantity, and other options, and uploading your artwork. You can also get in touch with us directly to discuss your specific needs and place an order over the phone or in person.
What is your turnaround time?
Our turnaround time varies depending on the product and quantity ordered, but we generally aim to produce and ship orders within 1-5 business days. If you need your order sooner, please let us know and we’ll do our best to accommodate your request.
What payment methods do you accept?
We accept a variety of payment methods, including credit cards, PayPal, and wire transfers. If you have specific payment needs or requirements, please let us know and we’ll do our best to accommodate them.
What is your shipping policy?
We ship all orders through our trusted network of carriers, and we offer a range of shipping options to suit your needs. We also offer free shipping for orders over a certain amount, depending on your location.
What types of materials can you print on?
We can print on a variety of materials, including paper, cardstock, vinyl, fabric, and more. Our range of materials allows us to offer customized printing options to suit your specific needs.
What file formats do you accept?
We accept a variety of file formats, including PDF, EPS, AI, JPG, and PNG. Please make sure your files are high resolution to ensure the best possible print quality.
Can you help me with design?
Yes, we offer graphic design services to help you create custom designs for your print products. We have a team of experienced designers who can work with you to create a design that meets your needs and specifications.
Do you offer any discounts or promotions?
Yes, we offer regular discounts and promotions on our products and services. Be sure to sign up for our newsletter or follow us on social media to stay up to date on our latest deals and offers.
What is your return policy?
We strive to provide high-quality products and services, but if you’re not satisfied with your order, please let us know and we’ll do our best to make it right. We offer a satisfaction guarantee and will work with you to resolve any issues you may have.